STORE POLICY
Customer Care
At Healing, we value excellence — not just in our pieces, but in the service, you receive from us. Every customer is a part of our community, and we’re here to ensure your experience reflects the quality we stand for.
Personal Assistance
Our team is here to support you. Whether you need styling guidance, help with your order, or have a question about a product, we’re available to assist. Contact us at [your email] — we aim to respond within 24 hours.
Shipping & Delivery
All orders are processed within 3-5 business days. Once shipped, you’ll receive tracking details to follow your order’s journey. Please note processing times may vary during exclusive drops or peak periods.
Returns & Exchanges
We want you to love what you wear. Eligible items can be returned or exchanged within 5 days of delivery. Items must be unworn, unwashed, and returned in original packaging.
All sales are final no refunds
Quality Commitment
Every piece is crafted with intention, using premium materials and meticulous attention to detail. If your item arrives damaged or not up to our standards, please reach out — we’ll make it right.
Stay Connected
For exclusive access, collection previews, and behind-the-scenes content, follow us on social @healingstreetwear or subscribe to our newsletter.
Privacy & Safety
PRIVACY & SAFETY POLICY
At Healing Streetwear, your privacy and security matter to us. We are committed to protecting your personal information and providing a safe, secure shopping experience. This policy outlines how we collect, use, and safeguard your information.
Information We Collect
When you shop with us or sign up for updates, we may collect the following:
• Name, email, shipping address, and phone number
• Payment information (securely processed via third-party platforms like Wix, Stripe, or PayPal)
• Browsing behavior on our site (via cookies, for a better user experience)
How We Use Your Info
We use your information to:
• Process and deliver your orders
• Provide customer support
• Send updates on orders, promotions, or new collections (only if you opt in)
• Improve your shopping experience through analytics and feedback
Security
Your information is protected with SSL encryption and stored on secure servers. We do not sell or share your personal data with third parties for marketing purposes. Payment details are processed through trusted, encrypted platforms and are never stored on our servers.
Your Rights
You can:
• Opt out of marketing emails anytime
• Request access to or deletion of your data
• Contact us directly at [your email] for any privacy concerns
Third-Party Services
Some tools and platforms we use (e.g., wix, analytics providers) may collect data according to their own policies. We recommend reviewing their privacy terms for full transparency.
Contact Us
If you have questions about how your data is handled, please email us at healingstreetwear@gmail.com
Healing Streetwear is more than clothing — it’s a safe space. Thank you for trusting us with your journey.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments